5 Pillars of WebMD Health Services
Five pillars differentiate the WebMD Health Services approach from competitors.
- Personalized digital health management:
Automated and profile-driven health and benefits behavior change experiences match consumer preferences
- Psychology of Behavior Change:
Measures of patient activation drive tailored, personalized programs and engagement based on ROI research methodology
- Value-Based Program Design:
All programs tie participation and outcomes to financial incentives
- Clinical Data Integration:
Data from biometric devices, screenings, claims, and clinical data automate and drive personalization of all programs
- Multi-Channel Engagement:
Agency model uses direct-marketing science and data-driven consumer segmentation to lead the market in engagement