From the moment go, every experience with your well-being program must be personalized. This includes how you communicate with people, to what programs and options you present them, to how they interact with you and more.
Engagement is not the end goal but rather a means to the end goal of well-being.
John Harrison, WebMD Health Services Senior Vice President of Customer Experience
This e-book takes a look at what constitutes true engagement with a well-being program, how it differs from individual interactions – and how your program can and should generate engagement that matters.
See how true engagement:
Stimulates action with purpose.
Requires conscious choice.
Is dynamic and two-way.
Supports sustainable change.
At the end of the day, providing experiences that are as personalized, flexible and holistic as well-being itself is the way to getting the engagement you seek.