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Addressing Well-Being, Inclusivity and Critical Community Needs

Discover how Health New England uses segmentation, uncovers top well-being interests and forms unique community partnerships to improve the health of all people they serve.

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The well-being landscape has changed—especially for health plans attempting to engage members, employer groups and local communities. They can’t be reactive to meet the demands of diverse populations effectively. Learn how Health New England’s proactive approach is resonating with those audiences and get takeaways for your own programs.

This success story reviews how Health New England:

• Incorporates Diversity, Equity, Inclusion and Belonging (DEIB) into their organizational values and operations.

• Takes participant feedback and adjusts programs to better serve their populations.

• Uses a data-driven strategy that allows for tailoring well-being programs on the fly.

• Increased registration by 16% and reduced average health risks by 6%.

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