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Frequently Asked Questions
Why should I trust WebMD with data integrations?
WebMD Health Services knows how vital trust is, both for consumers and clients. Our ability to help people live healthier lives relies on the data they share with us so we can tailor solutions to their needs.
We’ve achieved the gold standard in Health Data Security: the HITRUST CSF Certification.* This third-party organization objectively reviews our security protocols to make sure we’ve met key regulations, are following industry standards, and are appropriately managing risk. Maintaining this certification year over year gives organizations and their populations the confidence that they can safely share personal information with us so we can help them improve their health and well-being.
*The HITRUST CSF Certification covers data shared via the Personal Health Manager, Site Manager, Active Coaching, and backend systems supporting the Wellness at Your Side application hosted at colocation facilities in Portland, OR and Manassas, VA.
What types of vendors has WebMD Health Services integrated with?
WebMD Health Services is compatible with over 250 activity trackers, medical devices, and mobile apps, making it easy for participants to integrate the data from their favorite devices and apps into your well-being program. This integration supports ongoing engagement with your programs by facilitating easy goal tracking and reporting.
We’ve also integrated with over 100 different vendors to support our clients’ unique well-being program strategies. These include integrating with reward fulfillment partners as well as other benefits programs, resources, vendors and partners clients have that support their business strategy. By housing everything in one convenient place, people can easily find and access all the well-being support they need.
What types of data integrations have WebMD Health Services implemented?
We’ve implemented several data integrations to support WebMD ONE and its functions. Right now, we have over 240 active data integrations to support wellness activities, tracking, reporting, rewarding, and more. These include integrations with:
- Medical claims
- Pharmaceutical claims
- Rewards fulfillment
- Activity tracking
How many vendors can the WebMD ONE platform support?
WebMD ONE can support as many vendor integrations as a client needs. The WebMD ONE platform is built to scale, allowing clients to continue adding as many integrations they need to support their populations.
Can WebMD Health Services integrate with our Employee Intranet?
Yes. It’s commonly requested to integrate with our clients’ intranets, and we do this on a regular basis.
Learn More About Our Solutions
Daily Habits Plans help encourage long-term behavior change by breaking down a participant’s goals into shorter, actionable steps.
Our smart incentive design helps ensure that populations are motivated and fully engaged throughout their well-being journey.
Our financial wellness solution educates consumers on the basics of finances to help reduce money-related stress and enable greater overall well-being.