Melissa is an accomplished health management leader with over 15 years of experience in total population health management, strategic account management and onsite well-being program management.
As Group Vice President of Customer Success for WebMD Health Services, Melissa is responsible for leading a tenured client success team that cultivates long-term strategic relationships with employer and health plan clients to deploy comprehensive wellness solutions.
Melissa previously served as Vice President of Sales for StayWell, leading new client acquisition and expansion strategies for StayWell’s well-being solutions for employers. She also served as the Strategic Account Director for StayWell, where she led a team of account executives across the business and government markets.
Before joining StayWell, Melissa held progressive account strategy, management, and operations roles with HealthPartners Health Plan. This included roles as Manager of Client Strategy and Consultation for Health and Well-being, where she provided leadership for consultative account management and client strategy design to deliver integrated health and well-being solutions for health plan employer clients, and Manager of Worksite Wellness, where she was responsible for the long-term on-site product vision and operational readiness.
Melissa began her career as a telephonic health coach and onsite well-being program manager which informs her approach to partnering with clients to design innovative health and well-being solutions, with real-world practical application and measurement. She holds a bachelor’s degree in Biology from St. Mary’s University of Minnesota and is a Certified Intrinsic Coach.
