Privacy Policy Summary

WebMD Health Services Group, Inc. (“WebMD”) understands how important the privacy of personal information is to our users. We understand that your privacy matters and we respect your privacy choices. This summary of our privacy policy is intended to give you an overview of:

We urge you to take the time to read our entire Privacy Policy for complete detail about our privacy practices and your information.

Information Collected About You

We may collect “Personal Information” about you – such as your name, address, telephone number or email address– in the following ways:

  • When you register on our web site;
  • When you sign-up for communications from WebMD; or
  • When you provide personal information in a public forum.

We may collect “Non-Personal Information” – information that cannot be used to identify you – via Cookies, Web Beacons, and from external sources, even if you have not registered with or provided any Personal Information to WebMD.

Read more about Information Collected About You

What Choices Do I Have?

If you do not want your Personal Information used by WebMD as provided in this Privacy Policy, you should not register on our website. If you have registered and no longer want WebMD to use your Personal Information, you should delete your information as described in this Policy.

Most browser software can be set to reject Cookies.

Read more about “What Choices Do I Have?” and “Cookies”

How Information Collected About You Is Used

We may use information we collect about you to:

  • Administer your account;
  • Provide you with access to particular services;
  • Respond to your inquiries and send you administrative communications;
  • Obtain your feedback on our sites and our offerings;
  • Statistically analyze user behavior and activity;
  • Provide you with more relevant content ;
  • Conduct research and measurement activities; or
  • Send you personalized emails , including news, announcements, reminders and opportunities.

We may combine Personal and Non-Personal Information collected by WebMD about you, and may combine this information with information from external sources.

Read more about How Information Collected About You Is Used

With Whom Do We Share Your Information?

WebMD will not disclose any Personal Information about you unless specifically agreed to by you or:

  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;
  • To our vendors and suppliers in the course of their provision of products or services to WebMD;
  • In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; or
  • In special cases, such as in response to a physical threat to you or others.

WebMD does not make your Personal Information available to third parties for their marketing purposes.

Read more about With Whom Do We Share Your Information?

How Do We Secure and Retain Your Information?

We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.

Read more about How Do We Secure Your Information?

Contact WebMD

Please send us an email using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

You can also contact WebMD’s Privacy Office at:

WebMD Health Services Group, Inc.
Attn: Office of Privacy
1201 Peachtree Street, NE
400 Colony Square, Suite 2100
Atlanta, GA 30361
Phone: 866-788-3097

Read the complete WebMD Privacy Policy.

WebMD Privacy Policy

WebMD understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of WebMD and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

This Privacy Policy applies to the Web site owned and operated by WebMD (the “WebMD Web Site”).

References to “WebMD” mean WebMD Health Services Group, Inc., including any company that WebMD Health Services Group, Inc. controls (for example, a subsidiary that WebMD Health Services Group, Inc. owns). WebMD may share information among its subsidiaries or web sites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.

Information Collected About You

Personal Information

If you choose to register or access certain functionality on the WebMD Web Site, you may be required to submit Personal Information. “Personal Information” means information that we can use to identify or contact you, such as your name, address, telephone number or email address. You are responsible for ensuring the accuracy of the Personal Information that you submit to WebMD. Inaccurate information will affect your experience when using the WebMD Web Site and services and our ability to contact you as described in this Privacy Policy. Access to some WebMD interactive services may be limited to users who have registered.

Blogs and Other Public Forums

WebMD features blogs and other public forums. Our blogs and other public forums are open to the public and should not be considered private.

Any information (including Personal Information) you share in any online public forum including blogs is by design open to the public and is not private. You should think carefully before posting any Personal Information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.

If you mistakenly post Personal Information in our Community areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the WebMD Web Site. In some cases, we may not be able to remove your Personal Information.

Emails You Send to WebMD

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to WebMD by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to WebMD.

Non-Personal Information

Even if you do not register with or provide any Personal Information to WebMD, we collect Non-Personal Information about your use of the WebMD Web Site. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of WebMD without registration, some of the specific services on the WebMD Web Site require that you register with WebMD.

Cookies and Web Beacons

We collect Non-Personal Information about your use of the WebMD Web Site [and your use of other web sites] through the use of Cookies and Web Beacons. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses the WebMD Web Site is assigned a different cookie by WebMD. “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server.

[Third parties under contract with WebMD may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the WebMD Web Site].

What Choices Do I Have?

Updating/Removing Your Personal Information

If you do not want your Personal Information used by WebMD as provided in this Privacy Policy, you should not register on the WebMD Web Site. [You can correct, update or review Personal Information you have previously submitted by going back to logging-in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.]

If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the WebMD Web Site from our servers.

If you decide that you would prefer not to receive personalized email from WebMD, you may “Opt-out” of the service by following the unsubscribe instructions included in each promotional email.

Cookies

Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of the WebMD Web Site may not work properly but you do not have to accept our Cookies in order to productively use the WebMD Web Site.

How Information Collected About You Is Used

Information collected by WebMD about you is used by WebMD to:

  • administer your account,
  • provide you with access to particular tools and services,
  • respond to your inquiries you send to us and to send you administrative communications about the WebMD Web Site or services,
  • obtain your feedback about the WebMD Web Site or our offerings,
  • statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
  • provide you with more relevant content both on the WebMD Web Site; and
  • conduct research and measurement activities, including those described below.

WebMD may combine Personal and Non-Personal Information collected by WebMD about you, and may combine this information with information from external sources. WebMD Health Manager has the ability to use Personal Information that you provide to send you personalized emails. During registration or at any time, you have the option of choosing whether or not you wish to receive emails from WebMD, including news, announcements, reminders and opportunities.

Research and Measurement Activities

Information that WebMD collects about you may be combined by WebMD with other information available to WebMD through third parties for research and measurement purposes, including measuring the effectiveness of content, or programs. We may report aggregate information, which is not able to be identified back to an individual user of the WebMD Web Site, to our current or prospective business partners. We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.

With Whom Do We Share Your Information?

Except as described in this Privacy Policy or as specifically agreed to by you, WebMD will not disclose any Personal Information it gathers from you through the WebMD Web Site. We may only release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose Personal Information as described below.

In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, WebMD reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”

Disclosures to WebMD Operations and Maintenance Contractor

WebMD contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to WebMD. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, and marketing assistance and/or content for the operation and maintenance of the WebMD Web Site. We contractually require that our operations and maintenance contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for WebMD.

How Do We Secure and Retain Your Information?

We take reasonable security measures to protect the security of your Personal Information. Despite WebMD’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your Personal Information is important to us. When you enter Personal Information, we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can instruct us to remove your Personal Information, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to WebMD from our servers. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Children

We are committed to protecting the privacy of children. The WebMD Web Site are not designed or intended to attract children under the age of 13. The WebMD Web Site do not collect Personal Information from any person we actually know is under the age of 13.

Contacting WebMD About Your Personal Information or Privacy

Please send us an email by using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

You can also contact WebMD’s Privacy Office at:

WebMD Health Services Group, Inc.
Attn: Office of Privacy
1201 Peachtree Street, NE
400 Colony Square, Suite 2100
Atlanta, GA 30361
Phone: 866-788-3097

Changes to This Privacy Policy

We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the WebMD Web Site. Please exit the WebMD Web Site immediately if you do not agree to the terms of this Privacy Policy.

Effective Date: January 22, 2014

©2014 WebMD Health Services Group, Inc.. All rights reserved.