Well-Being Solutions for Health Plans
Transform Member Well-Being
Your employer clients are demanding more—more innovation, more member engagement and more proof that their investment in your plan is working.
With over 25 years of experience supporting health plans, we help you become a whole-health partner your members actually engage with. This way, you can attract and retain employer clients, reduce costs and demonstrate measurable outcomes.
How we help.
Health plans face mounting pressure to differentiate. Employer groups want a plan that adds value every day. Staying top of mind and getting members to actually use your offerings is harder than ever. And your IT teams need simple integration with existing systems.
That’s why we do well-being differently. We believe member well-being only works when it’s clinically grounded, built for diverse populations and embedded naturally into the member experience.
Instead of…
- One-size-fits-all programs, we design member well-being pathways that adapt to your population’s unique health risks and social determinants of health.
- Making improvements in isolation, we design experiences that drive sustainable member engagement and measurable outcomes.
- Treating well-being as a plan add-on, we treat it as a strategic differentiator that helps you win and retain employer group clients.
Health plans that partner with us see results:
health plan clients experience improvements
completion rate in the Invitational Wellness Challenge
client net promoter score (considered excellent)
With over 25 years of supporting national, Blues and regional health plans, our solutions are grounded in clinical evidence and backed by NCQA accreditation.
How it works.
Partnering with us is fun, easy and rewarding. Here’s what you can expect:
1. We listen first.
We take the time to understand your plan’s employer-client mix, member population characteristics and current program gaps.
2. We build together.
We design a custom well-being program that integrates with your member portal, accommodates your client views and addresses your members’ whole-health needs.
3. We measure what matters.
We track member engagement, health risk improvement and ROI, surfacing the data you need to retain employer clients and grow your book of business.
Well-being and member engagement solutions for all health plans.
Your members’ well-being isn’t one-dimensional. By integrating physical, emotional, social, financial and clinical-related solutions, we deliver one cohesive support system designed to fit within your plan’s member portal—all while giving you the customization and flexibility your employer clients need to reduce costs and improve outcomes.
Holistic Well-Being Platform
A global health and well-being platform personalized for each client’s goals.
Well-Being Services
Human-centered services bring your client’s programs to life.
Partnerships & Integrations
A curated library of preferred partners, tailoring the program to meet your client’s evolving needs.
Member Communications
Reach the right members at the right time with personalized, branded outreach that closes care gaps and drives action.
InSight
Advanced analytics that surface population health trends and give you the ROI reporting your employer clients and procurement teams expect.
Spark Virtual Assistant
An AI-powered tool that delivers instant, self-service support embedded within your member portal experience.
Hear what other health plans are saying.
Supportive, knowledgeable and always available
“As the individual who promotes and implements all of our WebMD licensed services, I value the support WedMD provides, from review of rewards programs and challenges to communication support with messaging. Our account manager helps us take full advantage of the tools and services offered and is always available to answer questions, provide training and research issues.”
Jen Yates
Health Promotion Coordinator, SummaCare
Flexible, responsive and always willing to try
“What’s so neat about the relationship that we’ve had for 10 years now with WebMD Health Services, is that there is nothing that we have ever brought to them that they haven’t at least said, ‘Let’s try it out! Let’s figure it out. Maybe we can.’ And, more times than not, they deliver. And that has really helped us to be a differentiator for ourselves in our industry.”
Terrina Thomas
Director of Health and Preventive Services, Sentara Health Plans
Trusted, personalized and technology-driven
“Having a trusted brand like WebMD was a big deal for us—and for our employer groups. Their personalized content, communications and technology capabilities set them apart during our decision-making process.”
Ryan Lowther
COO , EMI Health
Why health plans choose us.
Proven health plan experience.
We have over 25 years of experience partnering with national, Blues and regional health plans.
Member well-being at our core.
We are a partner truly invested in member engagement and population health. It’s our core business, and we are not distracted by shifting priorities.
Demonstrated clinical outcomes.
Our NCQA-accredited solutions deliver the clinical proof points your employer clients demand. We are NCQA-accredited for tools that support HEDIS measures.
Innovative and integration-ready.
The WebMD ONE platform acts as an ecosystem integrator. It serves as the “front door” to the entire member experience, enabling interoperability across claims, care management and data analytics.
We’re committed to maintaining high standards of quality and security.
Security and Privacy Oversight
NCQA Accreditation and Certification
URAC Health Website Accreditation
Workplace Mental Health
Top Wellness Company Vendor
ACE Continuing Education Provider
Success stories from health plans like yours.
EMI Health
Learn how EMI Health devised a cost-effective strategy that’s driven measurable and sustainable wellness program engagement.
Security Health Plan
See how Security Health Plan ensures every member receives a personalized approach to support their entire well-being: physical, mental and social.
Health New England
Discover how Health New England uses segmentation, uncovers top well-being interests and forms unique community partnerships to improve their population’s health.
Ready to transform your health plan’s well-being strategy?
Connect with us today to explore how our solutions can help your members and employer groups thrive.