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WebMD Health Services vs. TELUS Health

Which solution fits your organization?

Selecting the right well-being partner has a lasting impact on employee engagement, health outcomes and program sustainability. If you’re evaluating TELUS Health competitors, this comparison will help you choose the best fit for your population and organizational goals.

employees discussing work at a table with a computer

Proven experience. Trusted by clients. Built to engage.

25
+

years of experience in
behavior change strategy

96
%

client satisfaction rate

85
%

average participant
engagement

WebMD Health Services brings together decades of experience, proven client relationships and evidence-based
strategies to deliver customized well-being solutions that inspire lasting participation and impact.


How do the platforms compare?

When evaluating well-being partners, it’s essential to assess features that influence engagement, usability and outcomes.
This side-by-side view gives teams a clear comparison of TELUS Health alternatives based on the capabilities that matter most.

WebMD Health Services TELUS Health
Accessibility across Regions TELUS Health does not have this feature
AI-Powered Tools
Client Support (U.S.-based) TELUS Health does not have this feature
Data Privacy and Security TELUS Health does not have this feature
Flexible Program Models TELUS Health does not have this feature
Global Scalability
Intuitive Platform TELUS Health does not have this feature
Mental Health Focus
System Integration
Well-Being Support

Why choose us?

Our model scales to your organization’s needs, combining dedicated guidance,
targeted outreach strategies and an intuitive platform for all employee types.

With U.S.-based account teams and a low client-to-support ratio, WebMD Health Services delivers hands-on, strategic guidance from experts who understand your population, priorities and goals.

Rooted in behavior change science and strengthened by client partnerships, our solutions help organizations inspire meaningful participation and improve overall well-being outcomes.

Built with accessibility and ease of use in mind, our platform empowers all employees, from desk-based to frontline, to engage confidently, with strong privacy protections and intuitive navigation.

Our solutions are designed to drive behavior change and long-term engagement.

WebMD Health Services delivers scalable, personalized solutions that enable employees to build
healthy habits, take meaningful action and achieve lasting well-being improvements.

Daily Habits Plans help encourage long-term behavior change by breaking down a participant’s goals into shorter, actionable steps.

WebMD Health Coaches are available through phone, in-app chat, text messaging and onsite options to meet participants where they are.

With 25+ years of experience, we’ve partnered with hundreds of companies to ensure participants receive the solutions they need in a well-being platform.

Our segmentation capabilities, built into WebMD ONE’s architecture, personalize the program to your population and business structure.

We conduct in-depth evaluations annually to review program performance and discuss strategies for improvement.

Our team serves as a local well-being resource, increasing awareness of benefits, driving program engagement and coordinating various services.


Hear what clients are saying.

Our clients value the partnership, strategic insight and measurable outcomes we deliver.

“We have never had a vendor partner with us the way WebMD has. I think that is your greatest strength as an organization and as you continue to develop your programs and platforms, this is what will differentiate you in the marketplace.”

– Employer

“What’s so neat about the relationship that we’ve had for 10 years now with WebMD Health Services, is that there is nothing that we have ever brought to them that they haven’t at least said, ‘Let’s try it out! Let’s figure it out. Maybe we can.’ And, more times than not, they deliver. And that has really helped us to be a differentiator for ourselves in our industry.”

– Health organization

“I love the communication team with WebMD Health Services. They do a great job with flyers, monitor ads and email campaigns. This is a strong aspect that enhances our program and makes our jobs easier.”

– Public sector organization

Frequently asked questions about our programs.

WebMD Health Services delivers a high-touch, collaborative experience through a dedicated U.S.-based support team that includes a Strategic Account Executive, Client Success Manager and Client Delivery Team. Our platform is easy-to-use and built to support various employee populations with personalized, behavior change-focused experiences. With strong client-to-support ratios and decades of well-being expertise, we offer both strategic partnership and executional support that drive lasting results.