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Frequently Asked Questions
Why should we integrate a WebMD Health Coach into our existing well-being program?
WebMD Health Coaches work closely with individuals to help them make positive life changes. Through personalized programs, our coaches guide, mentor, train, and educate—encouraging accountability and follow-through in those seeking to improve various aspects of their personal well-being.
These programs are designed to improve upon or increase the efficacy of the well-being programs with which they are integrated. By providing individualized support, especially through telephonic coaching, individuals can easily access their coaches through one-on-one phone calls and text messaging. This access fosters consistency and participation, better assisting individuals in reaching their health goals and in adopting positive behaviors.
What type of training do WebMD Health Coaches receive?
Averaging ten and a half years of industry experience, every WebMD Health Coach has earned both undergraduate degrees and national certifications in their practicing fields. Many coaches hold additional advanced degrees, specialty certifications, and specialized training, allowing them to provide focused support in the following areas:
- Weight management
- Tobacco cessation
WebMD Health Coaches operate under clinical standards and protocols, drawing on their network of medical experts to provide additional support when needed. Combining education, experience, and motivational training, every WebMD Coach is a teacher, motivator, and well-being expert—engaging and inspiring individuals to improve their well-being.
How is the experience with WebMD Health Coaching personalized?
A relationship with a WebMD Health Coach is similar to that of a professional mentor, sports team coach, personal trainer, or even financial advisor. Each coach is an expert in the field of health and wellness, prepared to provide framework, motivation, and accountability for navigating the unique lifestyle challenges that participants face.
Coaches provide personalized assistance with:
- Losing weight
- Eating better
- Quitting tobacco use
- Reducing stress
- Managing a chronic condition
- Sleeping better
How can participants reach their WebMD Health Coach?
WebMD Health Coaches are accessible through several modalities, allowing participants to connect with their coaches in ways that best support their lifestyles. Participants can connect with their coach via live webinars, Coach Connect secure messaging, secure email, and telephone and online sessions. Individual and group Lifestyle Coaching sessions are also available in-person for organizations who use our Dedicated Well-Being Services.
Learn More About Our Solutions
Daily Habits Plans help encourage long-term behavior change by breaking down a participant’s goals into shorter, actionable steps.
Our smart incentive design helps ensure that populations are motivated and fully engaged throughout their well-being journey.
Our financial wellness solution educates consumers on the basics of finances to help reduce money-related stress and enable greater overall well-being.