John Harrison
General ManagerAs a member of the WebMD senior executive leadership team, John has been instrumental in developing and articulating the company’s vision of empowering organizations and their populations to improve well-being through personalized, strategic partnerships.
An expert in understanding and implementing corporate strategies for well-being programs, John has more than 25 years of strategic, client and operational leadership experience focused on driving strategic engagement.
As General Manager of WebMD Health Services, the employee wellness division of WebMD, he leads the division in developing and implementing new platform solutions, services and measurement models that make a difference in the health and well-being of employees, while successfully delivering a meaningful ROI and VOI for the company’s roster of major corporations, health plans, and public sector organizations.
The combination of his experience and passion for population health drives the philosophy on which the organization operates. Organizations that care about well-being choose WebMD Health Services, because they want to build a great workplace culture, reach diverse populations, and inspire well-being in everyone. In a world where well-being is confusing and overwhelming, WebMD Health Services provides a thoughtful approach to well-being. John has helped empower organizations to create a well-rounded program that’s built into their culture, offering their people the personalized tools and resources they need to achieve real results: better health, better happiness and better well-being for all.
Shelley Blouin
Vice President, TechnologyAs Vice President of Technology for WebMD Health Services, Shelley Blouin is responsible for leading, Client Delivery Technology, Software Development, Architecture, Analytics and Reporting and DevOps teams. Shelley is an accomplished technology professional with over 25-years of experience in technology and the healthcare industry. She joined WebMD Health Services in 2007 and quickly grew from an individual technical contributor to managing technology teams. She has managed several different teams over the years, including Quality Assurance, Client Delivery, Software Development and Analytics. She has also managed and directed cross-functional teams responsible for client implementation, delivery, and support in which she had the opportunity to work directly with clients and client facing teams.
Shelley has a Bachelor of Arts in English from Winthrop University.
Bruce Foyt
Vice President, PartnershipsBruce brings 25 plus years of experience in Population Health Management, including an extensive and diverse background in product management, operations and digital partnership solutions. Bruce offers a unique perspective on the company’s strategic growth opportunities and business development objectives that continue to support our employer and health plan markets through our partnership ecosystem.
As Vice President of Partnerships, Bruce leads the teams focused on building strategic relationships and adding innovative products and services to our Product offering through partnerships with third-party organizations.
Prior to Bruce’s current position, he served as Senior Vice President of Operations and Business Development for StayWell, leading cross-functional roles in operations, business development, product solutions, and call center management—driving new business and exceptional service delivery. Early StayWell experiences included leading channel partnerships with major health plans, key product development initiatives, and key strategic account management client relationships.
Bruce holds a B.S. in Community Health Science with a concentration in Corporate Wellness from Minnesota State Mankato and a Masters of Business Administration from Cardinal Stritch University of Milwaukee, Wisconsin.
Melissa Voigt
Vice President, Client SuccessMelissa is an accomplished health management leader with over 15 years of experience in total population health management, strategic account management and onsite well-being program management.
As Vice President of Client Success for WebMD Health Services, Melissa is responsible for leading a tenured client success team that cultivates long-term strategic relationships with employer and health plan clients to deploy comprehensive wellness solutions.
Melissa previously served as Vice President of Sales for StayWell, leading new client acquisition and expansion strategies for StayWell’s well-being solutions for employers. She also served as the Strategic Account Director for StayWell, where she led a team of account executives across the business and government markets.
Before joining StayWell, Melissa held progressive account strategy, management, and operations roles with HealthPartners Health Plan. This included roles as Manager of Client Strategy and Consultation for Health and Well-being, where she provided leadership for consultative account management and client strategy design to deliver integrated health and well-being solutions for health plan employer clients, and Manager of Worksite Wellness, where she was responsible for the long-term on-site product vision and operational readiness.
Melissa began her career as a telephonic health coach and onsite well-being program manager which informs her approach to partnering with clients to design innovative health and well-being solutions, with real-world practical application and measurement. She holds a bachelor’s degree in Biology from St. Mary’s University of Minnesota and is a Certified Intrinsic Coach.
Kara Williams
Vice President, Coaching and OperationsAs WebMD Health Services’ Vice President, Health Coaching, Kara Williams leads the operations of WebMD’s Health Coaching Operations Center and oversees WebMD’s health coaches and health education staff. Kara is committed to the delivery of the best possible service between WebMD’s clients and its Health Coaching business.
Her strong operations and staff-engagement skills have served her well in increasingly senior roles throughout her 10-year career. She began her career at WebMD Health Services’ career as a Health Educator 2006. After one year as a Health Educator, Kara was promoted to Health Education Center Team Lead/Supervisor and two years later she assumed the role as the Health Education Center Assistant Manager. In her most recent position as Senior Manager of WebMD’s Health Education Center, Kara managed a team of more than 200 health and well-being professionals.
Certified as a Health and Fitness Specialist by the American College of Sports Medicine and as a Wellness Program Coordinator by the National Wellness Institute, Kara received a Bachelor of Science degree in Kinesiology from Indiana University – Bloomington.
Christine Muldoon, MBA
Senior Vice President, Marketing & StrategyIn the role as Senior Vice President, Marketing and Strategy, Christine is responsible for the company’s overall market strategy and execution, including marketing, B2B and B2C communications, and market positioning. Additionally, Christine works extensively with clients and internal stakeholders to evaluate the market, leverage voice of the customer, evaluate partnership opportunities and operationalize opportunities for the company’s success. Prior to this role, she served as the Executive Director of Business and Product Strategy. For the past six years, Christine has moderated the WebMD Health Plan and Employer Advisory Boards, comprised of executives to discuss key health care topics and identify strategic market opportunities.
Christine has more than 20 years’ experience in the health care industry. She earned a bachelor’s degree in Business from Providence College and a master’s degree in Business and Health Care Management from the University of Connecticut.
Kellie Hand
Senior Vice President, SalesKellie returns to WebMD Health Services where she started her career over 20 years ago.
Kellie’s passion, energy and thought leadership has been towards building and growing start-up divisions within established organizations. Her sales management leadership roles include StayWell, LifeTime Fitness and WebMD.
Drawing on her years of experience in the health and well-being vertical, Kellie has a keen focus on equipping employee benefit leaders of F1000 and public sector entities with the tools needed to create a high-performance culture. A consummate client advocate with superior knowledge of the industry landscape, Kellie leverages programs, tools, and data to craft population wide solutions that improve the overall health of the individual employee while decreasing costs to the companies bottom-line.
Prior to coming to WebMD, Kellie worked as an employee benefits consultant with Wells Fargo. There she consulted on all aspects of major and ancillary coverage including medical, dental, pharmacy, and voluntary benefits.
Kellie holds a degree from Portland State University, insurance producer license and in 2019, Kellie was invited to attend Harvard T.H. Chan School of Public Health; Driving Business Performance: Culture of Health for Executive Leaders.
Originally from Portland, OR, Kellie now lives in Minneapolis, MN and loves being in the great outdoors riding her mountain bike and serving on the Board of Directors for Bolder Options mentoring program.
Alex Nguyen
Vice President, Product & SolutionsAlex Nguyen became the Vice President, Product & Solutions at WebMD Health Services in 2019. Prior to this role, he served as a Director, Client Delivery beginning in 2016. In this previous role, Alex led the Solution Architecture team responsible for gathering requirements and developing and implementing solutions for clients of WebMD Health Services. Additionally, he transitioned clients from Sales to WebMD’s Implementation team and advised others in Client Delivery and within WebMD Health Services on best practices in solution design. Prior to leading the Solution Architecture team, Alex was a Manager of Solution Architects, Lead Solution Architect, Lead Technical Analyst and Quality Assurance Analyst for WebMD from 2005 to 2015.
With 14 years in the health and well-being industry, Alex is adept at identifying options for client solutions and has considerable experience creating scope documents and playing a significant role in the development and execution of overall health and well-being strategies for prospects.
Alex earned a Bachelor of Science in Business Administration, with a focus in Management Information Systems, from Oregon State University.
Andrea Herron
Executive Director, HRAndrea Herron joined WebMD Health Services in 2017 as the Senior Director Human Resources, and is responsible for developing, implementing and delivering on all facets of the human resources function.
She brings to the role an expertise gained from her HR experience across diverse sectors, including manufacturing and not-for-profit enterprises. Prior to joining WebMD Health Services, Andrea was Vice President of Human Resources for the Oregon Humane Society, where she provided leadership and direction in the translation of business strategy into organizational initiatives and human resources priorities.
As the Senior Human Resource Business Partner at CLEAResult (formerly PECI), she served as the strategic senior human resources partner to leadership and helped lead change-management initiatives for this energy- and technology-focused non-profit.
Andrea has a Bachelor’s degree in Psychology with a Master’s degree in Industrial/Organizational Psychology from Western Kentucky University. She also holds certifications from the Society for Human Resource Management and received a Professional in Human Resources certification from the HR Certification Institute.
Phil Oester
Vice President, Technology OperationsPhil Oester joined WebMD Health Services as VP of Technology Operations in 2018. Phil has over 20 years of experience in IT leadership, including 13 years at CBS prior to joining Internet Brands, WebMD Health Services’ parent company. He is responsible for aligning overall Technology Operations strategy with the needs of the business as well as ensuring SLA and uptime requirements for clients are met.
Phil has a Bachelor of Science degree from Loyola Marymount University.
